Troubleshooting; Customer Service; Warranty - Silk’n BellaFlash Pro Manual Del Usuario

12. Troubleshooting

Do not attempt to open or repair your device . You may expose yourself to
EN
dangerous electrical components or pulsed light energy and may cause
serious harm to yourself. It will also void your warranty.
Problem
My device does not
start.
There is no light pulse
when the device
touches my skin.
One or more lights
blink.
The device has stopped
working and is in
standby mode.
For problems or queries, please contact Silk'n Customer Service.

13. Customer service

For more information about this or other Silk'n products, visit our website:
www.silkn.com. This manual is also available as a PDF download from:
www.silkn.com/manuals.
Report unexpected operations or events, or any other problem with
your device to Customer Service. Contact us on our toll free number:
1-877-367-4556.

14. Warranty

Refer to your Silk'n warranty card.
Flash&Go Pro BellaFlash Pro UM NA 2102B inside ED131-01.indd 18
Checks
Make sure the adapter is properly connected to the
device and that it is plugged into an electrical outlet
on the wall.
Check that the device is connected and the ready
light is on. Make sure that the treatment surface is
evenly and firmly pressed to the skin and that you
are moving the device across your skin.
The device has malfunctioned.
Press the control button again to start the device.
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