LG -E460 Manual De Usuario página 154

Troubleshooting
Message
Phone cannot be
switched on
Charging error
Number not allowed
Impossible to receive
/ send SMS & photos
Files do not open
The screen does
not turn on when I
receive a call.
No sound
Hangs up or freezes
72
Possible causes
On/Off key pressed too
briefly.
Battery is not charged.
Battery is not charged.
Outside temperature is too
hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
The Fixed dialling number
function is on.
Memory full
Unsupported file format
Proximity sensor problem
Vibration mode
Intermittent software
problem
Possible corrective measures
Press the On/Off key for at least two seconds.
Charge battery. Check the charging indicator on
the display.
Charge battery.
Make sure phone is charging at a normal
temperature.
Check the charger and its connection to the phone.
Plug the charger into a different socket.
Replace the charger.
Use only original LG accessories.
Check the Settings menu and turn the function off.
Delete some messages from your phone.
Check the supported file formats.
If you use a protection tape or case, make sure
it has not covered the area around the proximity
sensor. Make sure that the area around the proximity
sensor is clean.
Check the settings status in the sound menu to
make sure you are not in vibration or silent mode.
Try to perform a software update via the website.