GUARANTEE
The duration of the guarantee and H.Koenig Winkel products and 2 years on equipment from the
original date of purchase or delivery date.
WARRANTY CONDITIONS
The warranty covers all failures arising under normal use complies with the uses and
specifications present on the manual.
This warranty does not apply to packaging or transport problems during shipping the product by
its owner. It also does not include normal wear and tear or maintenance or replacement of
consumable parts,
DISCLAIMER OF WARRANTY
- Accessories and wear parts (*): filters, brushes, damaged glass or ceramic.
- Regular maintenance of the machine cleaning, battery charging, scaling ...
- All outages occur due to improper use (impacts, failure to comply with power supply
recommendations, poor conditions of use ...), lack of maintenance or a function of diversion of
device and the use of unsuitable accessories.
- The damage that an external origin: fire, water damage, power surges ...
- Any material that has been removed even partially by persons other than those authorized
(including the user);
- Products whose serial number is missing, damaged or unreadable that would not allow its
identification;
- Products subject to rent, demonstration or exhibition.
- Batteries for robot vacuum cleaner (these are guaranteed for 6 months).
(*) Wear parts: some component parts have material during use of it a function that causes them
to wear, this wear is normal and influenced by the conditions of use and maintenance; these parts
are not covered by warranty.
Accessories supplied with the unit are excluded from the warranty field. It will therefore be
replaced or exchanged. However, some accessories can be purchased directly via our website:
http://en.hkoenig.com/html/boutique_accessoires.htm
AVAILABILITY OF SPARE PARTS
The protection of the environment and the fight against waste are our main concerns,
H.Koenig undertakes to ensure that the products are repairable for 5 years following the purchase
and that all parts are available during this period.
Repair in no way alters the quality of the product, it helps to limit the ecological impact of the
waste.