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Message
Charging error
Number not
allowed.
Files do not
open
The screen
does not turn
on when I
receive a call.
No sound
Appendix
Possible causes
Battery is not charged.
Outside temperature is too
hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
The Fixed dialling number
function is on.
Unsupported file format
Proximity sensor problem
Vibration mode
Possible corrective measures
Charge battery.
Make sure device is charging at a
normal temperature.
Check the charger and its
connection to the device.
Plug the charger into a different
outlet.
Replace the charger.
Use only original LG accessories.
Check the Settings menu and
turn the function off.
Check the supported file
formats.
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure that
the area around the proximity
sensor is clean.
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
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