After Sales Technical Service - Polytropic XXS Manual De Instrucciones

After Sales Technical Service

In case of technical problems regarding any of the Polytropic heat pumps, the following measures should be taken:
Provide to the technical service the following essential information:
Serial number of the machine
Manometer value when machine is stopped
Manometer value when machine is working
The position of ON/OFF button and if it is lit or not
The value and pictograms displayed on digital controller.
The value of programmed settings
If fan is working or not
Position of the by-pass valves
Contact your dealer and pass on this information together with the dimensions of the swimming pool, your personal
details (address, telephone number) and the description of the failure.
If this procedure is respected, the Polytropic technician will be able to make as accurate diagnostic of the failure.
The recommended solution made by Polytropic will be implemented briefly after that.
IMPORTANT: If this measure is not followed, warranty will be cancelled.
Hotline France :
Hotline España:
Hotline U.K.:
Hotline Deutschland :
Contains fluorinated greenhouse gases covered by the Kyoto protocol in a hermetically sealed circuit:
- R410a:
- R32:
At the end of product lifetime, it must imperatively be entrusted to a qualified professional (refrigeration technician) in
order to dismantle it in accordance with the laws in force (recovery of cooling gas, of metallic materials which can
be recycled...).
+33 (0) 4 78 56 93 96
+34 (0) 6 25 38 39 25
+34 (0) 6 25 38 39 25
+34 (0) 6 25 38 39 25
50% R32 - CH F / 50% R125 - F
2 2
100% CH2F2
CHF
3 2
- 30 -