2.
Scope of Warranty
Should Epson receive notice of a defect during the warranty period, it may, at its discretion, repair or replace the
defective product at no cost to the purchaser. In the event of a replacement, the replaced equipment will become
property of Epson. The replaced item may be new or previously repaired to the Epson standard of quality, and
will assume the remaining warranty period of the product that was originally purchased.
This warranty does not provide compensation or cover damages resulting from the operating failures of the
Epson product. In any event, Epson's maximum liability toward the purchaser will be limited to the purchase
price paid to Epson or to the authorized dealer.
Epson's warranty does not cover software not manufactured by Epson, even when delivered with an Epson
product. The software may have a warranty provided by the manufacturer, as indicated in the documentation
attached thereto.
3.
Limitations and Exclusions
The warranty will be invalid in the following cases:
3.1 When the product's serial number has been removed or altered.
3.2 When the product has been misused, has undergone unauthorized modifications, has been used or stored
in ways that are not in compliance with the environmental specifications of the product.
3.3 When the damage resulted from the use of non-genuine Epson accessories or consumables, such as the use
of paper types no specified for this product.
3.4 When damages resulted from the inappropriate transport of the equipment (packaging, installation,
maintenance, transportation).
3.5 When damages were caused by natural or intentional disasters (fire, floods, lightning, earthquakes, etc.),
power surges, or interaction with other brand products.
3.6 When the product has been totally or partially disassembled, or has been repaired other than by an Epson
Authorized Service Center.
3.7 When substances have been spilled on the product.
3.8 When the external plastic case has been scratched, broken, or abused.
3.9 When damages resulted from inappropriate tests, installation, maintenance or adjustments.
The warranty does not extend to accessories (lids, covers, trays) or replenishing supplies and consumables (inks,
ink cartridges, toner, ink ribbons, batteries, photosensitive units, knobs, print heads, and lamps), which, due to
their nature, must be regularly purchased through authorized dealers.
4.
How to Obtain Warranty Service
Refer to the user documentation provided with the product to ensure that the product settings have been
properly set and to perform the diagnostic tests indicated therein. Furthermore, in order for the unit to operate
optimally, always use original Epson supplies, accessories, and consumables.
To obtain warranty service, the purchaser may take the product to any Epson Authorized Service Center, along
with proof of purchase, or call any of the Epson Technical Assistance Centers (see country list below).
Upon calling an Epson Authorized Service Center, the purchaser will be asked to provide the product model and
serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty
is only valid in the country of purchase).
If there are no Authorized Service Centers in your area, call the Technical Assistance Center or your preferred
dealer for service referral.
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Limited Warranty