Trouble Shooting
Some problems may be easily removed on your own. Before you contact the service centre, see the table below for
a possible solution to your problem with the unit. If the problem persists, contact the info line or your local service centre.
PROBLEM
The appliance will not turn on.
The appliance will not emit steam
(or steam emission is reduced)
when working with the steam
function.
The roller of the electrobrush will
not roll.
The appliance still will not operate
correctly.
Advice on disposal
Our goods come in optimised packaging. This
basically consists in using non-contaminating
materials which should be handed over to the local
waste disposal service as secondary raw materials.
This product complies with EU Directive
2002/96/EC. The crossed wheelie bin
symbol shown on the appliance indicates that
when it comes to dispose of the product it
must not be included in with household refuse. It must
be taken to a special refuse collection point for electric
and electronic appliances or returned to the distributor
when purchasing a similar appliance. Under current
refuse disposal regulations, users who fail to take
discarded appliances to special refuse collection points
may be penalised. Correct disposal of discarded
appliances means that they can be recycled and
processed ecologically, helping the environment and
allowing materials used in the product to be reused.
POSSIBLE REASON
The appliance is not correctly
plugged in to the outlet or is not
turned on.
The outlet is damaged.
The water tank is empty.
The indicator light calor illuminates
but the calor switch is not put
correctly in the on position.
Large obstacles have blocked the
nozzle.
Hair, threads or large obstacles had
been accumulated in the roller and
blocked its operation.
For more information on available waste disposal
schemes contact your local refuse service or the shop
where the product was purchased. Manufacturers and
importers are responsible for ecological recycling,
processing and disposal of products, whether directly
or via a public system.
Your local town council can provide you with information
about how to dispose of obsolete appliances.
The manufacturer does not accept any liability for any damages
resulting from unintended use or improper handling.
The manufacturer reserves his rights to modify the product any
time in order to adjust it to law regulations, norms, directives, or
due to construction, trade, aesthetic or other reasons, without
notifying in advance.
SOLUTION
Insert the plug of the appliance
into an appropriate outlet (see the
rating plate on the appliance) and
turn on the appliance.
Plug the appliance into other outlet.
Fill the water tank.
Make sure that the calor switch is
in the on position.
Remove the obstacles from the
nozzle.
Turn off the appliance and unplug
it from the outlet. Then remove
the obstacles blocking the roller
(see the Electrobrush cleaning
section).
Contact the service centre.