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Troubleshooting

Q1:
How do I call a Skype contact?
A1:
First, power ON the ClearSky phone and wait until the phone shows "ClearSky on". Next,
press the Sync Contacts button to sync the contact list with Skype, and then use the Up/Down
button to select contact. Finally, press the Make a call button to call conatact. To end the
conversation, press the End a call button
Q2:
I cannot pair the TVP-SP1B VoIP Bluetooth phone to the TBW-104UB USB Adapter. What
should I do?
A2:
The TVB-SP1B Utiltiy must first be installed and running before you can pair the VoIP
Bluetooth phone to the Bluetooth USB adapter. To run the TVB-SP1B utility, click Start, click
Programs, click Trendnet TVP-SP1B, and then click TVP-SP1B.
Q3:
Windows is unable to recognize my TBW-104UB USB Adapter. What should I do?
A3:
Make sure your computer meets the minimum requirements as specified in Section 1 of this
Quick Installation Guide. Also make sure that you install the Phone Utility (as described in
Section 2) before connecting the Bluetooth USB Adapter. If Windows is still unable to recognize
your hardware, then try installing the Bluetooth USB Adapter to a different USB port of your
computer.
Q4:
I cannot power ON the TVP-SP1B VoIP Bluetooth phone. What should I do?
A4:
First, make sure the Lithium-Ion battery is properly installed and fully charged. Also make sure
the phone is not in sleep mode. To power ON the phone, press and hold the power button for 4
seconds.
If you still encounter problems or have any questions regarding the TVP-SP1B and TBW-104UB, please
refer to the User's Guide included on the Utility & Driver CD-ROM or contact Trendnet's Technical Support
Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received. Including interference that may cause undesired
operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
Sync Contacts button
Up/Down button
Waste electrical and electronic products must not
be disposed of with household waste. Please
recycle where facilities exist. Check with you Local
Authority or Retailer for recycling advice.
Make a call button
End a call button
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