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DX-NBKIT20-combo.fm Page 15 Wednesday, May 18, 2005 3:58 PM
LIMITED WARRANTY
If (a) the Surge Suppressor you purchased and still own is defective in material or
workmanship under this Limited Warranty or any applicable warranty imposed by
law, and (b) all Limited Warranty requirements have been met, Dynex will repair
or replace the Surge Suppressor if it proves to be defective in material or
workmanship.
M
L
AKING A
IMITED
To make a Limited Warranty claim, you must do the following:
1.Provide reasonable proof of purchase (for example, a sales receipt) that
establishes you as the Initial Customer (the original end-user consumer
purchaser) of the Surge Suppressor.
2. Call Dynex at (877) 297-6937 (toll free), or write to Dynex at 5555 12th Ave E,
Suite 110, Shakopee, MN 55379, within FIFTEEN (15) days of the failure of the
Surge Suppressor.
3. When you contact Dynex, identify the Surge Suppressor by model number,
provide the purchase date, and request Return Materials Authorization (RMA)
information from Dynex.
4. Pack and ship the Surge Suppressor to Dynex as instructed in your RMA. Show
the RMA code on the shipping label or include it with the Surge Suppressor. You
MUST prepay all shipping costs and you are responsible for packaging and
shipment.
If the Surge Suppressor is defective in material or workmanship, Dynex will repair
or replace the Surge Suppressor and return it to you at Dynex's expense, or, if
Dynex is unable to or decides not to repair or replace the Surge Suppressor (if
defective) within a reasonable time, Dynex will refund to you the full purchase
price you paid for the Surge Suppressor (purchase receipt showing price paid is
required).
CONNECTED EQUIPMENT GUARANTEE
The Initial Customer is protected for the life of the Surge Suppressor against
certain losses due to the Surge Suppressor's defective material or workmanship
that is directly and properly connected to electronic equipment (referred to as the
"Connected Equipment"), subject to certain terms and conditions provided below.
The Connected Equipment Guarantee is not "first dollar" coverage.
W
C
.
ARRANTY
LAIM
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