Warranty and Repair:
All GCI products are designed and manufactured to the highest standards in the
industry. With proper care and maintenance, your product will provide years
of reliable service.
LIMITED WARRANTY
A. GCI warrants its products to be free from defects in materials and workman-
ship for One (1) year from the original purchase date. Exceptions: Laser assem-
blies on CD Players, cartridges, and crossfaders are covered for 90 days.
B. This limited warranty does not cover damage or failure caused by abuse, misuse,
abnormal use, faulty installation, improper maintenance or any repairs other than
those provided by an authorized GCI Service Center.
C. There are no obligations of liability on the part of GCI for consequential dam-
ages arising out of or in connection with the use or performance of the product
or other indirect damages with respect to loss of property, revenues, of profit, or
costs of removal, installation, or reinstallation. All implied warranties for GCI, in-
cluding implied warranties for fitness, are limited in duration to One (1) year from
the original date of purchase, unless otherwise mandated by local statutes.
RETURN/REPAIR
A. In the U.S.A., please call our helpful Customer Service Representatives at
(732)738-9003, and they will be happy to give you a Return Authorization Number
(RA#) and the address of an authorized service center closest to you.
B. After receiving an RA#, include a copy of the original sales receipt, with defec-
tive product and a description of the defect. Send by insured freight to: GCI
Sound Products Corp, and use the address provided by your customer service
representative. Your RA# must be written on the outside of the package, or
processing will be delayed indefinitely!
C. Service covered under warranty will be paid for by GCI and returned to
you. For non-warrantied products, GCI will repair your unit after payment is
received. Repair charges do not include return freight. Freight charges will be
added to the repair charges.
D. On warranty service, you pay for shipping to GCI, we pay for return shipping
within the continental United States. Alaska, Hawaii, Puerto Rico, Canada, Baha-
mas, and the Virgin Islands will be charged for freight.
E. Please allow 2-4 weeks for return of your product. Under normal circumstances
your product will spend no more than 10 working days at Gemini. We are not
responsible for shipping times.
GCI Technologies Corp.
Worldwide Headquarters
1 Mayfield Ave
Edison, NJ 08837 USA
Tel: (732) 346-0061
Fax: (732) 346-0065
IN THE UNITED KINGDOM
In the event that you need service on your GCI product under warranty, simply
write a letter describing the problem, along with your contact information. Make
sure to enclose a copy of your receipt for proof of warranty information. A
return number is not required. You will be responsible for shipping charges to
Gemini UK, and Gemini UK will pay to return the unit to you if it is considered
under warranty.
GCI Technologies Ltd
Unit 44 Brambles Enterprise Centre
Waterberry Drive
Waterlooville
Hampshire, P07, 7TH, UK
Registro de Producto • Enregistrement du produit • Produktregistrierung
Tel: +44 (0) 87 087 00880
Fax: +44 (0) 87 087 00990
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EN ESPAÑA
En caso de mal funcionamiento de esta unidad, por favor contacte con el Servicio
de Atención al Cliente en el teléfono 93 436 37 00 que le asesorará sobre el
procedimiento correcto para solucionarlo. En caso de ser necesario enviar la
unidad para su reparación, el Servicio de Atención al Cliente le proveerá de un
número de incidencia, así como de la dirección del Servicio de Asistencia Técnica
más cercano a su residencia.
GCI Technologies S.A.
Caspe, 172 - 1º A
08013 Barcelona, Spain
Tel: 34 93 436 37 00
Fax: 34 93 347 69 61
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EN FRANCE
En cas de panne, merci de contacter votre revendeur. Tout appareil en panne doit
y être retourné, accompagné de sa facture d'achat, de son emballage d'origine
et d'un descriptif de panne. L'appareil sera expédié au SAV de GCI Technologies
France. Tout produit reçu sans facture sera réparé hors garantie. L'appareil sera
ensuite ré-expédié au revendeur.
Product Registration
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