Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
The display is blank
Oven will not start
Control panel lighted, yet
oven will not start
CONTROL LOCKED
appears on display
OVEN TOO HOT FOR
SENSOR COOKING -
USING ALTERNATE
METHOD appears on
display
Floor of the oven is warm
even when the oven has
not been used.
You hear an unusual
low-tone beep
Oven emits a smoky odor
and gray smoke after
using the Bake feature
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Possible Cause
The clock is designed to turn off
when unit is idle for 30 seconds
to minimize the standby power
usage.
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into wall
outlet.
Door not securely closed.
Door not securely closed.
START/PAUSE button not pressed
after entering cooking selection.
Another selection entered already
in oven and CLEAR/OFF button
not pressed to cancel it.
Cooking time not entered after
pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
Food weight not entered after
selecting AUTO DEFROST or
FAST DEFROST
Food type not entered after
pressing AUTO COOK.
The control has been locked
One of the sensor cooking buttons
was pressed when the temperature
inside the oven was greater than
200° F
The cooktop light is located below
the oven floor. When light is on,
the heat it produces may make the
oven floor get warm.
You have tried to change the power
level when it is not allowed.
Oils on the stainless steel cavity
are burning off after using the
Bake feature the first few times.
What To Do
The clock will turn on when unit is in use or door is
opened. There is not an override option available
Replace fuse or reset circuit breaker.
Unplug the microwave oven, then plug it back in.
Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Open the door and close securely.
Open the door and close securely.
Press START/PAUSE.
Press
CLEAR/OFF.
Make sure you have entered cooking time after
Reset cooking program and press START/PAUSE.
Make sure you have entered food weight after selecting
AUTO DEFROST or FAST DEFROST.
Make sure you have entered food type.
Press and hold CLEAR/OFF for about 3 seconds to
unlock the control.
These features will not operate when the oven is hot.
The oven will automatically change to cook by time
(follow the directions in the display) or once the oven is
cool enough, the sensor features will function normally.
This is normal.
Many of the oven's features are preset and cannot be
changed.
This is normal.
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