Troubleshooting - Trust 19025 Guía De Instalación Rápida

Bluetooth Touchpad
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Gestures
Open Windows 8 menu's with touch gestures.
a. Wipe a finger from the top of the touchpad to toggle the app commands (Windows key + Z).
b. Wipe a finger from the right side of the touchpad to toggle the charm bar (Windows key + C).
c. Wipe a finger from the left side of the touchpad to toggle the app switch list (Windows key + Tab).

Troubleshooting

Problem
Can't connect the BT touchpad to my
device
Pinch/scrolling not working
The Touchpad is not responding
properly
The Touchpad is not working
anymore
Led indicator is flashing red
If your problem is not solved, please contact the helpdesk at www.trust.com/19025/faq.
Solution
- Make sure that the Touchpad is in pairing mode. Power off the
touchpad, power on the touchpad, press both left and right button
simultaneously for 3 seconds to enable the pairing mode.
- Reinstall the drivers of your Bluetooth device.
- If a passcode is requested, use '0000'.
- Move the Touchpad closer to your pc (maximum distance 6m under
ideal circumstances).
- The touchpad can only be paired with one device simultaneously.
- Replace the batteries.
- Make sure that your program window is activated. Left click on the
window to make the window active.
- Replace the batteries.
- Move the Touchpad closer to your pc.
- The Touchpad can be in sleep mode. Click on button 1B or 1C to
wake up the Touchpad.
- Reconnect the Touchpad (remove the device from the windows
devices list and repeat steps 2, 3, 4).
- Replace the batteries.
- Replace the batteries.
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