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Compliance
Radio Systems Corporation declares under its own responsibility, that the following product is in compliance
with the essential requirements under article 3 of the RED (2014/53/EU) and the RoHS Directive
(2011/65/EU). Unauthorised changes or modifications to the equipment that are not approved by Radio
Systems Corporation may violate EU RED regulations, could void the user's authority to operate the
equipment, and will void the warranty.
Hereby, Radio Systems Corporation, declares that this PPA19-16145 product is in compliance with the
essential requirements and other relevant provisions. The Declaration of Conformity can be found at:
http://www.petsafe.net/customercare/eu_docs.php.
IC: Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
FCC: USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
specific installation. If interference does occur to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult customer care, the dealer, or an experienced radio/TV technician for help.
CAUTION: Modification or changes to this equipment not expressly approved by Radio Systems
Corporation may void the user's authority to operate the equipment.
Australia
This device complies with the applicable EMC requirements specified by the ACMA
(Australian Communications and Media Authority).
8
Warranty
Three Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty
applicable to this Product and its terms can be found at www.petsafe.com and/or are available by
contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk,
Co. Louth, A91 YR9X Ireland
USA/Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against
Defects, effective January 1, 2012, warranty details of this Product are as follows: Radio Systems Australia
Pty Ltd. (hereinafter referred to as "Radio Systems") warrants to the original retail purchaser, and not any
other purchaser or subsequent owner, that its Product, when subject to normal and proper residential use,
will be free from defects in material or workmanship for a period of three (3) years from the purchase date.
An "original retail consumer purchaser" is a person or entity who originally purchases the Product, or a
gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio
Systems Customer Service, Radio Systems covers labour and parts for the first three years of ownership;
after the first three years, a service or upgrade charge will apply relative to replacement of the Product
with new or refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer
purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems
Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning
damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia,
New Zealand, or from an unauthorised dealer will need to return the Product to the original place of
purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of
mind, or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair, QLD 4215, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will
not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio
Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product.
Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will
organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be
included with the replacement Product for the return of the faulty Product. The Product must be returned
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