Troubleshooting
Symptom
The skimmer produces
foam, but the foam
does not rise into the
Collection Cup.
The foam is drastically
reduced in the skimmer
The pump is noisy
Possible Causes
Newly set-up aquarium or new
skimmer.
The water level of the sump is too
low for the skimmer and the pump
does not suck in enough water to
work properly.
The water level inside the skimmer
is too low.
Food was administered. Some foods
contain fatty acids and oils that can
inhibit skimming.
The aquarium may have reached a
biological maturation level such that
it produces little organic residue.
This balance is rare and is usually
not constant.
Pump or air intake system are dirty.
The water level of the sump is too
low for the skimmer and the pump
does not suck in enough water to
work properly.
The pump intake is blocked.
Lime and salt deposits and/or
natural wear
Solution
Wait for the living organisms to
produce a greater organic load and
for the skimmer to exceed an initial
running time of 2-3 days.
Restore the minimum recommended
water level in sump.
Use the adjustment rod on the Drain
Tube (E) to raise the water level.
Wait a few hours for the normal
biological process to improve the
conditions.
It will normally correct itself over time.
Disassemble and clean thoroughly
Restore the minimum recommended
water level in sump.
Dismantle the pump and check
that all its parts are in order. Check
the cleanliness and positioning of
the impeller and any presence of
limescale.
Replace the impeller
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