1187730ENv10 12/3/03 1:12 PM Page 10
If You Need Assistance or Service...
10
If you need service or call with a question, have this information ready:
Model number
Serial number
Purchase date
Phone number
Store
Model and serial numbers are located on the wall behind the water bucket.
1. Before calling for
assistance...
Performance problems often result
from little things you can find and
repair yourself without tools of any
kind.
Dehumidifier will not run:
• Is dehumidifier plugged into
grounded 3 prong outlet?
• Is dehumidifier turned on?
• Is water bucket installed properly?
• Does water bucket need emptying?
• Has a house fuse blown or circuit
breaker tripped?
Dehumidifier runs but does not
dehumidify:
• Is dehumidifier in defrost cycle?
(Provided on some models.)
Normal operating sounds:
When your dehumidifier is operating
normally, you will hear sounds such as:
• Compressor sounds - the compressor
can be loud. This is normal.
• "Clicking" sounds - can be heard when
the dehumidifier or compressor turns
off and on, and when the Automatic
Shutoff Switch is working.
• Air movement from the fan.
Normal operating conditions:
• Dehumidifier will put out heat.
Dehumidifier Safety
2. If you need assistance in
the U.S.A....
Call your local dealer or the Whirlpool
Customer Interaction Center toll-free
at 1-800-253-1301. When requesting
assistance, please provide model
number, serial number, date of
purchase, and a complete description
of the problem. This information is
needed to better respond to your
request.
If you need further assistance, you can
write to:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone
number in your correspondence.