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Troubleshooting
Q1:
Windows is unable to recognize my hardware. What should I do?
A1:
Make sure your computer meets the minimum requirements as specified in
Section 1 of this Quick Installation Guide. Also make sure that you have fully
inserted the TE100-PCBUSR Ethernet PC Card adapter into the PC Card slot of
your computer.
Q2:
I successfully installed and verified installation of the TE100-PCBUSR
Ethernet PC Card adapter, but I can not connect to the Internet. What should I do?
A2:
Check and verify that the connection of the RJ-45 network cable between the
TE100-PCBUSR and the switch/router are secure and in working order. Next,
check the "Link/ACT" lights of the TE100-PCBUSR and verify that there is network
activity between the Ethernet adapter and your wired network. Finally, check the
operation of your network and verify that your computer's TCP/IP settings are
correct.
Q3:
Why is my network connection slow?
A3:
Check the network activity of the users on your network and make sure they
are not slowing down the network by downloading large files. Also check the
operation and configuration of your network; if your computer is connected to a
network that operates at 10Mbps, you might want to consider upgrading your
network hardware to operate at 100Mbps or faster.
If you still encounter problems or have any questions regarding the TE100-PCBUSR,
please refer to the User's Guide included on the Driver CD-ROM or contact Trendnet's
Technical Support Department.
To ensure the highest level of customer service and support, please take a moment to
register your product Online at:
Register Your Product
www.trendnet.com/register
Thank you for choosing TRENDnet
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