A3: 5
Q4: Why the live video smooth and clear is not smooth and clear enough?
A4: You can choose HD video quality on the live video screen according to your
actual network speed.
Q5: Where can I adjust the buzzer volume?
A5: Click the gear icon on the "Device setting" page and then go to "Picture and
sound" page to adjust the volume.
Q6: Why can't I sign up?
A6: Make sure the correct country was selected during registration and your smart-
phone can receive SMS text messages.
Q7: Why can't I log in my camera?
A7: First, ensure your smartphone has a wireless or data connection and can
access the Internet.
Second, your password is case-sensitive and must be at least 3 characters long.
Third, if the suggestions above do not work, tap "Forgot Password" to reset your
password. You will be asked to enter the phone number used to login. An SMS text
message will be sent to the action code and your new password. Use your newly
created password for future logins.
Q8: How to turn on the IR LEDs?
A8: If the illumination around the camera is below 10lux, the IR LEDs will be turned
on automatically.