Concise User's Guide
Troubleshooting
Problem
Nothing appears on screen.
No image appears on the
external monitor I have plugged
in and powered on.
The computer takes longer
during Startup.
You forget the boot password.
The DVD regional codes can no
longer be changed.
28 - Troubleshooting
The screen saver is activated. Press any key or move the mouse to return to your display.
The system is in a power saving mode. Press the power button for less than 4 seconds. If
the computer does not turn on again then it was most likely shut down, or has no power
source. Check the cables, outlets, power strips etc. (see
on page
21).
You haven't enabled the other display. See
You haven't installed the video driver and configured it appropriately from the Control
Panel. See
"Video (WinXP)" on page 24
"Video Driver Controls" on page 18
Data saved on the hard disk drive may be lost or damaged. Operate the scan disk or disk
defragmenter to check for any lost or damaged data.
The computer is waking up from Hibernate mode.
If you forget the password, you may have to discharge the battery of the CMOS. If you
choose to set a boot password, NEVER forget your password. The consequences of this
could be serious. If you cannot remember your boot password you must contact your
vendor and you may lose all of the information on your hard disk.
The code has been changed the maximum 5 times. See
page
13.
Possible Cause - Solution
"Power Management Features"
"Video Driver Controls" on page
for instructions on installing the driver, and
for instructions on configuring the driver.
"DVD Regional Codes" on
18.