Symptom
Solution
Intermittent
• Unmute the system.
or no audio
• Increase the volume.
• Ensure that the soundbar's HDMI™ cable is inserted into a connector on your
TV labeled ARC or Audio Return Channel. If your TV does not have an HDMI
(ARC) connector, connect to the soundbar using the optical cable (refer to the
SoundTouch® 300 owner's guide).
• Insert the soundbar's optical cable into a connector on your TV labeled
Output or OUT, not Input or IN.
• Ensure that your TV can output audio from connected sources and that audio
output is enabled (refer to your TV owner's guide).
• Repeat the pairing process (see page 12).
• If your source is connected to your TV:
– Select the correct TV input (refer to the SoundTouch® 300 owner's guide).
– Plug your source directly to the soundbar and select the appropriate
• Update the system software:
1. On the SoundTouch® 300 remote control, press the
2. Press and hold the Closed Captioning button
Poor or
• Test different sources if available.
distorted
• Remove all protective films from the bass module.
sound
• Run ADAPTiQ® audio calibration (see page 15).
Bass is too
• Adjust the bass setting of the system (see page 17).
heavy or low
• Run ADAPTiQ audio calibration (see page 15).
• Move the bass module away from nearby walls and corners.
settings in the SoundTouch® app to play audio directly from the source
(refer to the SoundTouch® 300 owner's guide).
SoundTouch® button .
, TV indicator
the soundbar blink white.
Note: The update may take 10 or more minutes.
T R O U B L E S H O O T I N G
, SoundTouch® indicator
until the Wi-Fi® indicator
and Bluetooth indicator
E N G L I S H - 2 3
on