The rails should be cleaned every time the chain is removed.
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not operate correctly.
If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove the battery pack before investigating fault.
Symptom
Pole saw fails to
Out of battery.
operate
Fuse faulty.
Over heating
Applying too much pressure while cutting.
Pole saw operates
Loose connection.
intermittently
Internal wiring defective.
On/Off Trigger defective.
No oil in reservoir
Dry chain
Vent in oil filler cap clogged
Oil passage clogged
No oil in reservoir
Vent in oil filler cap clogged
Chain/chain bar over-
Oil passage clogged
heats
Chain is over tensioned
Dull chain
Chain tension too loose
Pole saw rips,
Dull chain
vibrates, does not
Chain worn out
saw properly
Chain teeth are facing in the wrong
direction
FOR BATTERY TOOLS
The ambient temperature range for the use and storage of tool and battery is 0 -45
The recommended ambient temperature range for the charging system during charging is 0 -40
(32°F-104°F).
Pole saw attachment
Possible Cause
Remedy
Charge the battery pack.
Replace fuse.
Place the machine in a cool, ventilated
place to cool it down
Applying relatively less pressure while
cutting
Contact service agent 1-866-354-Worx
(9679).
Refill oil
Clean cap
Clean oil passage outlet
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
(32°F-113°F).
13
EN