I Do Not Hear Sounds from My Subwoofer
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Check that the sound bar is powered on and playing audio.
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Turn up the bass using the provided Polk remote.
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Check that the power cable is secure in the back of the subwoofer and wall outlet.
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Check that a solid green light is visible on the back of the subwoofer.
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Unplug power from the subwoofer for 30 seconds and then plug back in.
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If the light on the back of the subwoofer is flashing green, you will need to reconnect the sub-
woofer to the sound bar using the instructions below.
Pairing the Subwoofer to the Sound Bar
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Check that the sound bar is powered on. A light should be visible on the front of the sound bar.
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On the back of the sound bar, press and hold the CONNECT button for 3-5 seconds. The SUB and
SURR lights on the back of the sound bar should now be blinking green.
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On the back of the subwoofer, press and hold the CONNECT button for 3-5 seconds. The light on
the back of the subwoofer should now be solid green.
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On the back of the sound bar, press the CONNECT button to exit pairing mode.
Factory Reset
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Performing a factory reset will erase all settings in the sound bar including Bluetooth pairings
and Wi-Fi connection. To perform a factory reset, press and hold the Power button
the sound bar for 15 seconds. You can release the button when you hear the factory reset sound
e ect. The bar will reboot and be ready to use again in about a minute.
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