34 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to communicate
with the appliance using a smartphone.
LG ThinQ Application Features
Push Messages
If the door remains open for more than ten minutes,
you will receive a push message.
Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Allows you to set various options on the refrigerator
and in the application.
NOTE
• If you change your wireless router, Internet service
provider, or password, delete the connected
appliance from the LG ThinQ application and
connect it again.
• This information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.
Before Using LG ThinQ Application
1
Use a smartphone to check the strength of the
wireless router (Wi-Fi network) near the
appliance.
• If the appliance is too far from the router, the
signal strength becomes weak. It may take a
long time to register or installation may fail.
2
Turn off the Mobile data or Cellular Data on your
smartphone.
3
Connect your smartphone to the wireless router.
NOTE
• To verify the Wi-Fi connection, check that the Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• The surrounding wireless environment can make
the wireless network service run slowly.
• If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
• Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
• If the security protocol of the router is set to WEP,
network setup may fail. Change the security
protocol (WPA2 is recommended), and connect the
product again.