Troubleshooting
If
The doorbell does not work
Two 'beep' sounds are heard after
the normal tune
The halo light flashes yellow at
the bottom edge
Range is reduced
*Under these scenarios the push button is considered the "transmitter". Other examples of transmitters are the wireless motion
(PIR) sensor.
For help please visit honeywellhome.com or call 1-800-633-3991.
1. Press the Mute button until all of the Mute lights are off.
2. Make sure that correct batteries (4 C alkaline cells, 1 CR2032) are installed with the
correct polarity.
3. The doorbell might be out of range; try the doorbell in a different location.
4. Reconnect the doorbell. See "Connect a Push Button" on page 8.
5. Check all the batteries and replace if needed.
6. Check if the confidence LED on the transmitters is working when activated.
7. Check if the doorbell is muted.
8. Check that the transmitter is linked with the chime.*
Replace doorbell push battery with a new CR2032.
Replace doorbell batteries with 4 new C alkaline batteries.
1. Metal structures including uPVC door frames can reduce the range. Don't mount the the
doorbell or doorbell push on or near metal structures.
2. Move the doorbell closer to the doorbell push button.
3. Weak batteries will reduce range. In cold conditions (below 5ºC), batteries may need to
be replaced more often.
10
Then