Troubleshooting - Medion LIFE X14351 Guía Rápida

4. Troubleshooting

Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective
components. We have included a brief troubleshooting guide below which may help to solve any
problems. If these tips don't solve the problem then we'll be more than pleased to help you out.
Just give us a call!
Error
There is no picture and no
sound.
There is no AV picture.
There is no sound.
There is no picture and no
sound. I can hear noise,
though.
The picture is not clear.
The picture is too bright or
too dark.
The picture is not sharp.
There is a double/triple
picture.
The picture is pixellated.
There are stripes on the
screen or the colours are
faded.
The multifunction button
on the device is not working.
TV switches off
• Check if the power cable is inserted properly into the socket.
• Check if signal reception is set to
• Check to ensure that the contrast and brightness settings are
correct.
• Check to ensure that all external devices have been connected
properly.
• Check to ensure that you have selected the correct AV source.
• Any input source that you want to select with
( ) must be marked in the
S O U R C E
menu.
SETTINGS
• Ensure that the volume has not been set to the minimum
level.
• Ensure the mute setting is not active. Do this by pressing the
button in the top left of the remote control with the crossed
out loudspeaker symbol.
• The reception might be poor. Check if the antenna is
connected properly.
• The reception might be poor.
• Check if the antenna is connected properly.
• Check the settings for contrast and brightness.
• The reception might be poor.
• Check if the antenna is connected properly.
• Check the settings for sharpness and noise reduction in the
menu.
PICTURE
• Check if the antenna is aligned properly.
• Waves might be reflected off buildings or mountains.
• There might be interference from cars, trains, power lines,
neon lights, etc.
• There might be interference between the antenna and power
cables. Position the cables further apart.
• Is there interference from another device?
• Transmission antennae on radio stations, ham radios and
portable phones can also cause interference.
• Operate the device as far away as possible from the device
that might be causing the interference.
• The child lock might be on.
• Check whether the automatic TV switch off function is
activated under
MORE...
Measures
.
TV
SOURCES > SOURCE
EN
or
15