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Troubleshooting
Q1:
If the Device Status indicates that the Bluetooth USB Adapter is not working properly,
what should I do?
A1:
Uninstall Air2U Bluetooth Device in Device Manager, and reinstall the Bluetooth utility.
Q2:
How do I set up connections between Bluetooth devices?
A2:
Refer to the User's Guide on the included CD-ROM or to TRENDnet's website for
additional information.
Q3:
How do I transfer files between my PC and my Cell Phone?
A3:
You need to verify that your Cell Phone is "Bluetooth enhanced" and that the software for
your phone allows file-transfers. If this is the case, refer to the User's Guide on the included
CD-ROM or to TRENDnet's website for additional information.
Q4:
What folder do I use to share files between Bluetooth devices?
A4:
Double-click My Documents, double-click Bluetooth, and double-click share. All files
located in the share folder can be transferred to other Bluetooth enabled devices.
Q5:
I clicked the orange globe in the Bluetooth utility, but I still could not locate a Bluetooth
device.
A5:
Make sure that your Bluetooth devices are enabled, and that the
TBW-101UB/TBW-102UB is connected to your computer. Then reboot all Bluetooth enabled
devices and click the orange globe in the Bluetooth utility.
Q6:
I cannot pair two Bluetooth enabled computers after typing a password. What do I do?
A6:
Try using a simpler password with 3 characters such as 123, and see if you are able to
connect to another Bluetooth enabled computer.
If you still encounter problems, please refer to the User's Guide CD-ROM or contact technical support.
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