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For service in the USA
Email: cservice@homedics.com
Monday-Friday 8:30am-7:00pm est
1.800.466.3342
For service in Canada
Email: cservice@homedicsgroup.ca
Monday-Friday 8:30am-5:00pm est
1.888.225.7378
Limited Two Year Warranty
HoMedics sells its products with the intent that they are free of defects in manufacture and
workmanship for a period of two years from the date of original purchase, except as noted below.
HoMedics warrants that its products will be free of defects in material and workmanship under normal
use and service. This warranty extends only to consumers and does not extend to Retailers.
To obtain warranty service on your HoMedics product, contact a consumer relations representative for
assistance. Please make sure to have the model number of the product available.
HoMedics does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer
purchaser of the product from a Retailer or remote purchasers, to obligate HoMedics in any way
beyond the terms set forth herein. This warranty does not cover damage caused by misuse or abuse;
accident; the attachment of any unauthorized accessory; alteration to the product; improper installation;
unauthorized repairs or modifications; improper use of electrical/power supply; loss of power;
dropped product; malfunction or damage of an operating part from failure to provide manufacturer's
recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental
conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or
repair; or any other conditions whatsoever that are beyond the control of HoMedics.
This warranty is effective only if the product is purchased and operated in the country in
which the product is purchased. A product that requires modifications or adoption to enable it to
operate in any other country than the country for which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these modifications is not covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE
SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY
OFMERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY
WITHRESPECT TO PRODUCTS COVERED BY THIS WARRANTY. HOMEDICS SHALL HAVE NO
LIABILITY FORANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS
WARRANTYREQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH
ARE FOUNDTO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS
WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE,
HOMEDICS RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR
REPLACEMENT.
This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed
products, including but not limited to sale of such products on Internet auction sites and/or sales of
such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately
cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or
modified, without the prior express and written consent of HoMedics.
This warranty provides you with specific legal rights. You may have additional rights which may vary
from country to country. Because of individual country regulations, some of the above limitations and
exclusions may not apply to you.
For more information regarding our product line in the USA, please visit: www.homedics.com. For
Canada, please visit: www.homedics.ca.
HoMedics and Thera P are trademarks of HoMedics, LLC
©2013-2015 HoMedics, LLC. All rights reserved.
IB-BKP110THP
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