Troubleshooting - Ativa A10MC19 Manual De Usuario

TROUBLESHOOTING

!
WARNING: DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. THIS
WILL VOID THE PRODUCT WARRANTY. If you continue to have problems, please contact
customer support at our Service Center at 1-877-419-2616.
No power to the shredder
 
Check power outlet Check
the master
switch on
the back
of unit.

Auto icon
should be
lit on LCD.
Shredder is Jammed
Pull 45˚ up

Reverse to remove paper

Turn off shredder
Apply shredder oil
and wait for 30min.

Turn on shredder
Use thick paper to
push jam through

Reduce sheets to
resume shredding
7 ENGLISH
1) Make sure power cord is plugged into a
functioning 120V standard household
power outlet, or, try using a different
working outlet.
2) Maker sure the master switch is
turned ON.
3) Blue Power On icon should be lit when
shredder is in Auto. Check that the bin
is not open.
!
Warning:
DO NOT USE ANY SPRAY
CANS OR AERSOLS.
When the shredder detects
over-capacity shredding, the motor
will immediately stop and start
30 auto-reverse for paper release.
Min
1)
• Press and hold the REV button to
release paper if needed.
• Pull the paper at a 45 degree angle
to remove jammed paper
(as much as possible).
2)
• Turn off shredder.
• Apply shredder oil to the feed slot.
• Let oil soak in to paper and machine
for 30 minutes.
Note: Repeat 1 & 2 steps if needed
3) • Press the power button to Auto/On.
• Use thick paper stock or a greeting
card to push the jam through.
4)
• Reduce the number of sheets being
fed (count pages to be sure not to
exceed the maximum sheet count)
• Re-feed the paper.
TROUBLESHOOTING
Shredder does not feed or shred paper

Overheat
Cool down
50
Min
Empty bin, power

Bin Full
light turns on
Clear jam, power

Overload
light turns on
Shredder does not feed or shred credit card or small piece of paper
Feed in the center
Shredder runs continuously

Unplug power

Clean sensor
Cotton swab
1) If Overheat icon is lit in Red, turn shredder
off and let it cool down for 50 minutes.
Turn shredder on, check icon light again,
and restart shredding only when icon light
is not Red.
2) If Bin Full icon is flashing Blue, empty bin.
3) If Overload icon is flashing Red light –
The motor will immediately stop and start
to auto-reverse for paper release. Press
the Reverse button to reverse mode if
needed and remove paper at a
45 degree angle.
• Position credit card or small piece of paper
over the credit card section of the Feeder
(center position).
• Try again.
!
Warning: DO NOT USE CANNED AIR.
1) Unplug the machine from the wall socket.
2) • Find the activation sensor in the center of
the feed slot.
• Use a cotton swab to gently wipe away
any dust or debris that has collected on the
sensor.
ENGLISH 8