Tro Ubl Es Ho Oti Ng - USRobotics R24.0780.00 Guía Breve De Instalación

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For your convenience, the USRobotics Installation CD-ROM provides additional
optional software tools for Windows users that complements your modem,
including the following:
!
USR MoH enables the V.92 feature "Modem On Hold", which suspends
your Internet connection when the modem detects an inbound telephone
*
call.
For more information on using USR MoH, see the User Guide on the
USRobotics Installation CD-ROM.
To see the additional software tools for your modem, select Software on the
USRobotics Installation CD-ROM.

Tro ubl es ho oti ng

General
This procedure addresses a number of symptoms that you might experience with
your modem.
1. Verify that the cables are connected correctly. This includes all cables con-
necting the telephone line, the modem, and your computer.
2. If possible, test your modem with a different phone cord and/or wall jack.
3. Try a different USB port on the computer. If a USB hub is being used, try
plugging directly into the USB port on the computer.
4. Shut down and restart your computer.
5. Verify that the modem was installed correctly:
Windows Vista
A. Click Windows Start > Control Panel.
B. Click Hardware and Sound.
C. Click Phone and Modem Options and then click the Modems tab.
You should see U. S. Robotics V.92 USB Modem and a COM port set-
ting. If you do not see a description of your modem, repeat the installa-
tion procedure.
D. On the Modems tab, select the description of your modem and click
Properties.
E. On the Diagnostics tab, click the Query Modem button.
* In order to use the USR MoH "Modem On Hold" feature, you must subscribe to Call
Waiting service with your telephone service provider.
6

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