18. Troubleshooting
Fault
Water does not flow
Water flows continu-
ously
Water volume too low
Water too hot
Water too cold
If you cannot rectify a fault or if it is not in the list, please contact our customer
service department.
19. Spare parts
Description
1 Lever cap . . . . . . . . . . . . . . . . . . . 2030024328
2 Housing cover . . . . . . . . . . . . . . . . 2030010039
3 Mixer insert complete . . . . . . . . . . 2030008757
4 Aerator (VPE 10x) . . . . . . . . . . . . . 2000109130
5 Guide socket complete . . . . . . . . . 2030023924
6 Filters (VPE 10x) . . . . . . . . . . . . . . 2000104702
Accessories
7 Special wrench . . . . . . . . . . . . . . . 2000111097
Cause
– Water supply closed
– Mixer insert faulty
– Mixer insert faulty
– Aerator calcified
– Supply pressure too low
– Dirty filters/non-return valves
– Water supply not fully open
– Temperature limit set incorrectly or
not set
– Cold water supply cut off
– Filter/non-return valve in cold-water
connection faulty
– Temperature limit set incorrectly or
not set
– Filter/non-return valve in hot-water
connection faulty
– Hot water flow blocked
Order No.
Order No.
Remedy
➯ Restore it
➯ Replace it
➯ Replace it
➯ Clean it
➯ Check it
➯ Clean it
➯ Open it
➯ Set it
➯ Open it
➯ Replace it
➯ Set it
➯ Replace it
➯ Open it
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