Troubleshooting
If you have problems in operating your player, please check the points below before sending it to service center.
Cannot turn on the player
The battery may be exhausted. Please recharge the battery.
Files cannot be downloaded/transferred
Check if the driver is installed correctly in the computer.
Check the connection between the player and PC.
No sound from the headphone
Please ensure the volume is not at zero, and that no problem exists in the headphone connection.
Check if the format of music file is supported by the player.
Cannot record
Check if there is enough memory and battery capacity.
The words on the LCD are not clear
Please ensure you select the correct language.
The buttons do not work
The keys may be locked. Press and hold [
Press the reset hole with a metal pin to re-initialize the system of the player.
Poor FM reception
Check whether a headphone is connected correctly to the headphone jack. The headphone cord functions as an
antenna.
Adjust the position of the player and headphone.
Turn off the power of the electric devices near the player. If it is effective, move and use the player away from those
electric devices.
All manuals and user guides at all-guides.com
] to deactivate the lock function.
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