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Topcom warranty
Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the
day the new unit is purchased.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which
the date of purchase and the unit-model are indicated.
Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase
note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of
charge.
Topcom will at its discretion fulfill its warranty obligations by either repairing or exchanging
the faulty units or parts of the faulty units. In case of replacement, colour and model can
be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty
period is not extended if the unit is exchanged or repaired by Topcom or its appointed
service centres.
Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from
use of nonoriginal
parts or accessories not recommended by Topcom are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water
and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed
or rendered
illegible.
This product is in compliance with the essential requirements and other relevant provisions
of the directive.
CE
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