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DOCOLELETRIC TROUBLESHOOTING GUIDE
SYMPTOMS
POSSIBLE REASONS
Water supply failure
Faucet does not deliver any water when
Sensor is activated.
Inlet Flow Control
Solenoid valve produces an audible
"CLICK".
Inlet Flow Control closed
No power
Faucet does not deliver any water when
Power cord is not connected in the electrical outlet
Sensor is activated.
Bad connection between sensor and power switch
Solenoid valve no produces an audible
"CLICK".
Faulty Sensor cable
Faulty sensor
Object in recognition range sensor
Faucet does not stop delivering water
Faulty solenóide valve cable
Inlet Flow Control not enough open
Pipe system or core of Inlet Flow Control flow is
clogged
Air inside pipe system
Low flow
Solenoid valve mounted with opposite way flow
Water supply stop is partially closed
Aerator is clogged
DOCOLTRONIC TROUBLESHOOTING GUIDE
SYMPTOMS
POSSIBLE REASONS
Water supply failure
Faucet does not deliver any water
when Sensor is activated.
Inlet Flow Control
Solenoid valve produces an audible
"CLICK".
Inlet Flow Control closed
Batteries low. LED blink red once every 1 second
The polarity battery is reversed
Faucet does not deliver any water
when Sensor is activated.
Connection Failure between solenoid valve and
Solenoid valve no produces an audible
sensor.
"CLICK".
Faulty Sensor cable
Faulty sensor
Object in recognition range sensor
Faucet does not stop delivering water
Faulty solenóide valve cable
Inlet Flow Control not enough open
Pipe system or core of Inlet Flow Control flow is
clogged
Air inside pipe system
Low flow
Solenoid valve mounted with opposite way flow
Water supply stop is partially closed
Aerator is clogged
SOLUTIONS
Open water supply stop valve
Open the Inlet Flow Control
Pg. 12 / Box 3.
Disassemble and clean the core of Inlet Flow Control Filter
Pg. 12 / Box 2.
Open Inlet Flow Control flow turning clockwise the core
Pg. 12 / Box 3.
Verify overload protect
Connect power cord to power inlet
Connect the cableas again
Available at Docol Authorized Distributor in your country
Available at Docol Authorized Distributor in your country
Remove the object
Connect the solenoid valve cable to sensor cable again
Turn clockwise the core of Inlet Flow Control
Open Inlet Flow Control flow, clean the core
Open the system pipe in another point let the water and air
go out until only water goes out
Change the position way flow solenoid valve mounted.
Caution on the signal way flow under the solenoid valve
Completely open water supply stop
Remove, clean, and reinstall aerator
SOLUTIONS
Open water supply stop
Open the Inlet Flow Control Pg.12/Box 3.
Disassemble and clean the core of Inlet Flow Control Filter
Pg. 12 / Box 2.
Open Inlet Flow Control flow turning clockwise the core
Pg. 12 / Box 3.
Replace batteries
Insert the batteries like showed in the figure 3A page 9.
Caution in battery polarity
Connect the solenoid valve cable to sensor cable again
Available at Docol Authorized Distributor in your country
Available at Docol Authorized Distributor in your country
Remove the object
Connect the solenoid valve cable to sensor cable again
Turn clockwise the core of Inlet Flow Control Pg. 12/ Box 3
Open Inlet Flow Control flow, clean the core Pg. 12 / Box 2
Open the system pipe in another point let the water and
air go out until only water goes out.
Change the position way flow solenoid valve mounted.
Caution on the signal way flow under the solenoid valve
Completely open water supply stop
Remove, clean, and reinstall aerator
Pg.12 / Box 3.
Pg.12 / Box 2.
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