General Troubleshooting - Zodiac Pool Systems EN27 Serie Manual Del Propietário

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General Troubleshooting

The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.
User Issue
The cleaner does not stay
on the pool surface or is
floating excessively.
The cleaner is not climbing
walls.
The cleaner is not moving
Cable is tangling in the pool. Cable is not spread evenly in the
The cleaner is not cleaning
the pool effectively.
Possible Cause
There is air trapped inside the
cleaner housing.
The filter canister is full or dirty.
The filter canister is full or dirty.
Confirm appropriate pool chemistry
Not connected to electricity.
Cycle not started.
Reset needed
water
Filter canister is full or dirty.
Brushes are worn.
Cable is excessively tangled.
Robotic Pool Cleaner
Suggested Solution
Remove cleaner from pool and re-submerge
(see Install and Submerge the Cleaner).
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see Clean the Filter
Canister).
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see Clean the Filter
Canister).
Speak with your pool service professional.
Do not leave cleaner in the pool during any
chemical treatments.
The outlet the control box is connected to, is
not supplying electrical power. Check that the
outlet to which the control box is connected is
receiving electricity.
Press the Start button to initiate a cleaning
cycle.
Disconnect the unit power and reconnect after
20 seconds. If the problem is not resolved,
contact your local retailer to request a
diagnostic review or contact Technical Support
at 1-800-822-7933.
Verify the floating cable enters the water near
the middle of the pool length. Spread all of the
floating cable carefully in the pool, ensuring
there are no kinks or coils. Ensure the cable is
not too tightly wrapped or coiled when storing.
If the problem persists, lay the cable straight in
the sun to relax it and remove kinks. Follow the
procedure in Cord Tangling to avoid and correct
tangled cord.
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see: Clean the Filter
Canister).
Check the wear indicator(s). Contact your local
dealer for spare parts.
Untangle the twisted cord and lay in sun to
reduce memory. (See: Cord Tangling).
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