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Occasionally, a problem is minor and a service call may not be necessary - use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number
1-800-263-2629 for assistance.
PROBLEM
When the refrigerator does not work.
When the refrigerator is cooling
excessively.
When the refrigerator is not cooling
sufficiently.
When the defrosting water overflows
inside the refrigerator and onto the
floor.
When condensation forms
on the outside of the refrigerator.
When you hear a sound like
water flowing.
When the cabinet's side
panel heats up.
TROUBLESHOOTING
•
Check to see if there is a power failure.
•
Check if the power plug is plugged into the power outlet.
•
Check that the fuse has not blown.
•
The temperature control dial may be set too high.
•
If you place food containing alot of moisture directly under the cool air out-
lets they will freeze easily. This does not indicate malfunction.
•
The food may be packed too tightly together which will block the flow of
cool air.
•
You may have put something hot or a lot of food into the refrigerator.
•
The door may not have been closed properly.
•
The door gaskets may be damaged.
•
The refrigerator may not be ventilated.
•
There may be insufficient clearance between the refrigerator and the sur-
faces.
•
The temperature control dial may not be set properly.
•
Check that the drain pipe and the drain hose are not clogged.
•
Check that the drain pan is housed properly.
•
Condensation may form on the outside when the humidity is high such as
during a wet season. This is the same result as the condensation formed
when chilled water is poured into a glass. It does not indicate a failure.
Wipe dry with a dry cloth.
•
If you hear a sound like "water flowing" that is the sound of refrigerant
flowing. It does not indicate a malfunction.
•
The side panel of the cabinet will heat up when the door is opened or
closed frequently, when starting the unit, and when the unit operates in the
summer with high ambient outside temperature. In such cases, do not
touch the panel. The longer the compressor runs, the warmer the sides
will get on the unit and the longer they will stay warm.
9
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