If you have any issues with your machine, check these
troubleshooting tips while trying to solve the issue. If the
problem persists, contact us via our website for customer
support, or email support@levooil.com
Symptom: My LEVO doesn't turn on.
Ensure that the power cord is plugged into a wall outlet.
In some cases, a household circuit may become overload-
ed from the use of electrical appliances, causing the
outlet to stop supplying power. Try a different outlet that
you're sure works, then re-attempt to power on.
Symptom: The reservoir was accidentally
overfilled and liquid seeped under the reservoir.
No worries! LEVO's heating mechanism and electronics
are protected. Press
drain your reservoir. Then, press
your reservoir and set aside. Turn off your LEVO and allow
all parts to cool. Once cooled, use diluted vinegar or your
multipurpose cleaner of choice to wipe away liquid from
the inside of the device and run the reservoir (plus stirrer
and pod) through a normal cleaning cycle in your dish-
washer before putting back in place. Don't be alarmed if a
small amount of residue causes a mild burning smell the
next time the unit is used!
Symptom: I smell burned butter or oil.
It's likely that you spilled some liquid onto the heat plate.
This requires additional clean up below the reservoir. First,
dispense any remaining oil or butter, then press
to remove the reservoir and set aside. Taking care to wait
until unit has cooled, wipe the heat plate with the
multi-purpose cleaner of your choice and allow to dry
completely before re-placing your reservoir back inside.
Troubleshooting
DISPENSE
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immediately to first
RELEASE
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13
to remove
RELEASE