Troubleshooting Guide (cont.)
Symptoms
Recommended Action
6.
Pump
A. The water line height may be incorrectly set. Set
draws air
the correct water line height. Adjust the screw
during
clockwise in order to raise the elevation of the
flush.
float and the full water line.
7.
No flush.
A. The pump is not plugged in or the electrical
The pump
power is not on. Plug the three-prong plug from
does not
the pump into Class A GFCI, or turn on power to
operate.
toilet.
B. The pump has locked out through its internal
thermal overload switch. Wait two minutes and
retry.
C. The trip button is not plugged in. Plug modular
plug of the trip button wire into jack in trip
button housing.
D. The trip button has failed. Replace the flush
button.
E. The pump has failed. Replace the pump.
8.
Circuit
A. Check that the circuit breaker is properly sized
breaker
and has no other electrical loads.
trips
frequently.
B. If the circuit breaker trips while the pump is
disconnected, have an electrician correct the fault
in the wiring to the toilet.
One-Year Limited Warranty
KOHLER plumbing products are warranted to be free of defects in
material and workmanship for one year from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects
occurring in normal usage within one (1) year after installation. Kohler
Co. is not responsible for removal or installation costs. Use of in-tank
toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your
Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing
Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the
USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from
within Mexico.
Implied warranties including that of merchantability and fitness for
1092035-5-A
20
Kohler Co.