Troubleshooting - TRENDnet TPE-224WS Guía De Instalación Rápida

Troubleshooting

Q1: After connecting the TPE-224WS to a power outlet, the LEDs do not turn on.
A1:
Check the connection of the power cord to the TPE-224WS and the power outlet. Also
check that the power outlet is receiving power.
Q2: After installing the Web-Management Utility, I clicked Discovery and the Utility is unable
to discover the TPE-224WS. What should I do?
A2:
Make sure that the TPE-224WS is powered on and that all connections are secure. Also
check that your computer's IP Address is on the same network segment as the TPE-224WS.
The default IP Address of the Switch is 192.168.0.1 and the default password is admin.
Q3: When I access the TPE-224WS using a web browser, I get a screen that tells me "only
one user can login". What should I do?
A3:
Another computer is configuring the TPE-224WS. Please wait until the user logs off. If
the other user has already logged off and you still get the same screen, disconnect the
power cord from the TPE-224WS, wait for 5 seconds, reconnect the power cord to the
TPE-224WS, allow 5 seconds for the Switch to power on, and then attempt to access the
web configuration page to login.
Q4: I forgot the administration password. How do I reset my TPE-224WS?
A4:
Press on the reset button using a pen or paperclip for 10 seconds. The default
password is admin.
Q5: When I connect a computer to the Switch's Gigabit port, the LINK/ACT LED turns on, but
the 1000Mbps LED remains off.
A5:
When the 1000Mbps LED remains off and the 100Mbps LED remains on, the computer's
connection speed is 100Mbps. When the 1000Mbps and 100Mbps LED remains off, the
computer's connection speed is 10Mbps. Please consult the User's Guide in the CD-ROM
for more information.
Q6: My 802.3af Powered Device does not power on when I plug the device into the Switch.
What should I do?
A6:
First, verify that the PoE device supports IEEE 802.3af Mode A protocol. Second, power
cycle the PoE switch. Unplug power to the Switch, wait 15 seconds, then plug the power
back in. Third, plug the device into a different port on the PoE switch. Fourth, try using
another RJ-45 network cable.
If you still encounter problems or have any questions regarding the TPE-224WS, please refer to the
User's Guide included on the Utility CD-ROM or contact Trendnet's Technical Support Department.
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