OPERATING ISSUE
Printout unreadable.
Pilot lamp does not light.
Pilot lamp flashes.
---------- Timeout ----------
-------- Over Load --------
-------- Under Load --------
---- Transmission Error----
----- Not Executable -----
--- Date/Time Not Set ---
------ Memory Error ------
PAGE 9 OF 33
TROUBLESHOOTING
CAUSES
Ribbon worn or tangled.
Service life of printing unit
has ended.
No power.
Power supply fault.
No connection printer to device.
Printer unable to recognize device
settings for the connected scale.
Data transfer not completed within
45 seconds.
Balance in overload range.
Zeroing out of the zero range.
Scale in underload range.
Weighing pan is not in position.
Scale does not recognize printer
instruction.
Scale cannot execute printer
instruction.
Printer error messages.
RECOMMENDATIONS
Change ribbon cartridge or tense
the ribbon properly.
Contact Uline Customer Service
at
1-800-295-5510.
Switch printer on.
Contact Uline Customer Service
at
1-800-295-5510.
Make sure that the printer and the
scale are connected.
Switch the printer off/on.
Alternatively change settings of
the printer or the connected scale.
(See page 4)
Move scale to a more stable
location.
Check the scale.
Check the sample weight.
Change the zero range of the
balance.
Change the setting of the printer
from zero to tare.
Check the scale.
Check the interface parameter
settings on the printer and scale.
Check the scale.
Check the scale.
Reset the printer.
Set date/time.
Backup battery depleted.
Contact Uline Customer Service
at 1-800-295-5510.
0721 IH-8093