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Troubleshooting
Q1:
I am unable to connect my antenna to my wireless router or access point.
What should I do?
A1:
The connector type on your wireless router or access point must be reverse
SMA male. Contact the manufacturer of your wireless router or access point
regarding the antenna connector type.
Q2:
Why do some of my wireless PCs receive a strong wireless signals, while
other PCs receive a weaker signal?
A2:
The TEW-AO12O is an Omni directional antenna and can only send and
receive signals from a specified radius. You can adjust the position of the wireless
router or access point, extend your TEW-AO12O to an optimal location or move
those wireless PCs closer to the wireless access point or router.
Q3:
My Access Point indicates that it is receiving power, and my laptop is within
range of the TEW-AO12O. However, my laptop does not receive any signals from
my Access Point.
A3:
Make sure that you properly connect the antenna to the Access Point. (See 2.
hardware Installation)
Q4:
Does the TEW-AO12O work with my IEEE 802.11a wireless router, access
point or wireless adapter?
A4:
No. The TEW-AO12O is only compatible with IEEE 802.11/b/g wireless
devices.
Q5:
Is it necessary to use the mounting kit that comes with the TEW-AO12O?
A5:
It is only necessary if you decide to mount the TEW-AO12O at a permanent
location. Use discretion when attaching the mounting brackets to the
TEW-AO12O.
If you have any questions regarding the TEW-AO12O, please contact TRENDnet
Technical Support Department.
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