Important customer information
The services described in this brochure are only for your personal use.
They are subject to the Customer Agreement, your Calling Plan, the
Verizon Wireless Privacy Principles and Internet Privacy Policy (both of
which can be viewed at verizonwireless.com and the following terms
and conditions, as applicable. You agree to comply with all applicable
laws, rules, regulations and policies when using these services.
In addition to your rights under the Customer Agreement, we may
terminate or modify all services upon notice. Verizon Wireless is not
responsible for third-party content you encounter using these services,
including
any possible defamation, obscenity or profanity. Content, content
pricing, service functionality and menu order may change without
notice. Unless otherwise indicated, data sessions will terminate after
30 seconds of inactivity.
Device recycling program
Recycle your used device with Verizon Wireless. You can receive a
Verizon Wireless Virtual Gift Card if your device qualifies, or you can
donate it to HopeLine® from Verizon, a program that provides support
to victims and survivors of domestic violence. For more information visit
verizonwireless.com/Device-Recycle.
Warranty replacements
If you're having a problem with your wireless device, just contact
Verizon Wireless toll-free at 866.406.5154 from another phone.
Using TTY and TDD networks
TTY (Text Telephony) and TDD (Telecommunications Device for the
Deaf) allow individuals who are deaf, hard of hearing, or have speech or
language disabilities to communicate by telephone.
When a user types his or her conversation on a TTY keyboard, it is
transmitted as tones through the telephone. Tones are received by the
other person's TTY, translated into text and displayed on the screen.
In order to use the TTY network, you must have a TTY-compatible
phone and be in the TTY mode to place or receive calls. Note that most
digital wireless devices are TTY-compatible.
Data charges and location-based services
Verizon Wireless charges you for all data and content sent or received
using our network (including any network overhead and/or Internet
Protocol overhead associated with content sent or received), as well
as resolution of Internet Protocol addresses from domain names.
Sending or receiving data using a virtual private network (VPN) involves
additional VPN overhead for which you will be charged. Please note
that certain applications or widgets periodically send and receive data
in the background, without any action by the user, and you will be billed
for such data use.
Many services and applications offered through your device may
be provided by third parties. Before you use, link to or download
a service provided by a third party, or an application such as a
non–Verizon Wireless location-based GPS-type service, chat room,
marketplace or social network from your device, you should review
the terms of such service or application and applicable privacy policy.
Personal information you submit may be read, collected or used by the
service or application provider and/or other users of those forums.
Verizon Wireless is not responsible for any information, content or
services you access, download or use from the internet. You
are responsible for maintaining virus and other internet security
protections when accessing service.