Problem
Possible Cause
The door makes
The door seals are soiled.
a strange sound
when opened.
The appliance is not installed on a flat and
level ground. The appliance touches a wall
Uncommon
or other object.
noise.
Frozen food is stored improperly.
Items have dropped behind the appliance.
If the appliance shows a malfunction not noted on the schedule above or if you have checked all items on the
above schedule but the problem still exists, please contact the aftersales service.
The operating conditions described below are normal and do not indicate a malfunction:
• The refrigerant generates a sound similar to flowing water.
• Sometimes you may hear a sound which is generated by the injection process of the cooling circuit.
• The sides of the appliance may get warm while the appliance is running.
• Distinct noise: When you operate the appliance for the first time or the temperature falls below a certain
level, the appliance will operate with high power to reach the preset temperature.
• Condensed water in/on the appliance: may be generated inside or outside the appliance by high humidity
or very warm ambient temperatures.
• Clicking: You will hear the compressor click if it is activated or deactivated.
• Hum: is caused by the compressor while running.
• Knocking/snapping: may be generated by sequential expansion and shrinkage of the components of the
cooling system. It is caused by variation of temperature before and after the compressor is activated or
deactivated.
If the appliance is not used for a longer period of time:
• Draw the plug out of the socket.
• Remove all food stored in the appliance.
• Dry the inside of the appliance with a cloth and leave the door open for a few days.
While away on an average vacation/holiday (14-21 days):
• Do the same as described above, or
• let the appliance operate.
a. remove all perishable food from the cooling compartment.
b. clean the cooling compartment.
c. freeze all food which is suitable to be frozen.
Decommissioning
Solution
Clean the seals.
Install properly.
Store food properly.
Remove the items.
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