*TROULBE SHOOTING
Problem
Cause/Result
The carafe is not located
Carafe leakage water
properly
or water leaks out
The level of water in the
from lid of carafe
tank exceed
of MAX.
The descaler is not
recommended type. It
The metal parts in the
may corrode the metal
tank have rust.
parts in the tank.
There is much water in
Water leaks from the
the drip tray.
The coffee maker is
bottom of coffee
malfunction.
maker.
Water leaks out of
There is some coffee
outer side of filter
powder on filter edge.
No clean correctly after
cleaning mineral
Acid (vinegar) taste
deposits.
The coffee powder is
exists in Espresso
stored in a hot, wet place
coffee.
for a long time.
And it turns bad.
The coffee maker
The power outlet is not
cannot work anymore.
plugged well.
The container is too big
or the shape is not fit.
The steam cannot
The container is too big
froth.
or the shape is not fit
You have used skimmed
milk
Action
Let centreline of carafe
aligns with leakage opening
of brew basket well.
The water level in the tank
should be within the scale of
MIN and MAX.
Use the descaler which
recommended by
manufacturer.
Please clean the drip tray.
Please contact with the
authorized service facility
for repairing.
Get rid of them.
Clean coffee maker per the
content in "before the first
use" for several times
Use the fresh coffee powder
and it should berstored in a
cool, dry place
Only after the steam ready
indicator (green indicator) is
illuminated, the steam can be
used to froth
Only after the steam ready
indicator (green indicator) is
illuminated, the steam can be
used to froth.
Use high and narrow cup.
Use whole milk or
half-skimmed milk
*If you have not been able to solve the problem, contact customer support in your country
Capacity
Pressure
Voltage
Power
4cups/240mL
5Bar
120V,60Hz
800W