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Problems
My IM software does
not recognize the
camera
Cannot hear the
audio
Picture is not clear
Input: 5V - - - (x USB)
Product design and specifications are subject to change without previous
notice.
Troubleshooting
Make sure the camera is well connected.
If it is necessary, plug the camera in another USB port.
Make sure your software has the capacity of video chatting.
Make sure the 3.5mm connector is plugged into the microphone
input jack.
Check the volume level.
It is possible that you have a strong light source in front of the
camera, move to other position.
Specifications
Solutions
9
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