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Idiomas disponibles
Troubleshooting
g
Please refer to
the following list of pro
blems and solutions if y
using your mob
bile phone. Please con
ntact the distributor or s
still persists.
Problem
m
The networ
rk operator doesn't
provide this
s service or your plan
Can't access
s
doesn't inc
clude this service.
Internet norm
mally
when using b
browser
The settings
s are not correct.
SIM card is
damaged.
SIM card erro
or
The SIM ca
rd isn't
The metal s
surface of the SIM
card is dirty
y.
The mobile
e phone is being used
in an area
with a weak signal,
for exampl
e, near tall buildings
or in a base
ement, the radio
Poor receptio
on
waves can
n't reach these areas
The mobile
e phone is being used
during pea
ak communications
times and t
the airwaves are
congested
d.
Phone doesn
n't
Battery is to
oo low.
turn on
Can't make
a call
Call barring
g is active
SIM card is
invalid.
Can't conne
ect to
Outside of
coverage area.
the network
Weak signa
al.
iSWA
AG Legend
you run into any issues
service provider if the is
Cause
Solution
Please contact yo
network operator
information on how
apply and use this
service.
Please refer to the
specific browser's
instructions.
Please contact yo
network operator.
Check the SIM ca
Clean it with clean
cloth
Please make or an
calls in areas wher
there is a stronger
signal.
Try to avoid using y
mobile phone whe
communication is
busy.
Charge the batter
Cancel call barrin
Please contact yo
network operator.
Move to an area w
the service area o
your network oper
Move to a locatio
with a stronger sig
and try again.
23
Problem
while
ssue
Battery won'
charge
our
for
w to
s
e
our
rd.
n.
nswer
re
your
en
ry.
g.
our
within
of
rator.
n
nal
m
Cause
The voltage
e is not within the
rated rang
e of the charger.
t
Nonstanda
ard charger is used.
Not conne
cted properly.
iSWA
AG Legend
24
Solution
Use an outlet with
the
correct voltage th
hat
falls within the rate
ed
range of the charg
ger.
Use a charger tha
t is
designed and
approved for use
with
Check whether th
e
plug is connected
d
properly.
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