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Troubleshooting
Q1:
Can I connect or disconnect TU2-ET100 while the computer is on?
A1:
Yes, you can connect or disconnect TU2-ET100 while the computer is on
because the USB interface is Plug-and-Play compliant and hot-pluggable.
Q2:
Windows is unable to recognize my hardware. What should I do?
A2:
First, make sure your computer meets the minimum requirements as specified
in Section 1 of this Quick Installation Guide. Second, try plugging the adapter into
a different USB port.
Q3:
Windows recognizes my new hardware, but I'm unable to connect to my
network. What should I do?
A3:
First, verify that the network cable is securely connected from your switch or
router to your adapter. Second, verify that the LEDs on your adapter are lit. Third,
verify that the TCP/IP settings are set to Obtain an IP address automatically.
Q4:
How do I install this device on Windows 98SE, ME and Mac OS X?
A4:
Refer to the User Guide included on the Driver CD-ROM for installation
instructions.
If you still encounter problems or have any questions regarding the TU2-ET100, please
refer to the User's Guide included on the Driver CD-ROM or contact TRENDnet's
Technical Support Department.
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