After-Sales Service And Application Service - Bosch GSR 18 V-21 Professional Manual Original

OBJ_BUCH-3248-001.book Page 17 Tuesday, August 29, 2017 7:47 AM

After-sales Service and Application Service

Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. Exploded views and information on spare parts can al-
so be found under:
www.bosch-pt.com
Bosch's application service team will gladly answer questions
concerning our products and their accessories.
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the nameplate of
the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Bosch Power Tools
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Danger-
ous Goods Legislation requirements. The user can transport
the batteries by road without further requirements.
When being transported by third parties (e.g.: air transport or
forwarding agency), special requirements on packaging and
labelling must be observed. For preparation of the item being
shipped, consulting an expert for hazardous material is re-
quired.
Dispatch batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the battery in
such a manner that it cannot move around in the packaging.
Please also observe possibly more detailed national regula-
tions.
Disposal
The machine, rechargeable batteries, accessories
and packaging should be sorted for environmental-
friendly recycling.
Do not dispose of power tools and batteries/rechargeable
batteries into household waste!
Only for EC countries:
According to the European Guideline
2012/19/EU, power tools that are no longer usa-
ble, and according to the European Guideline
2006/66/EC, defective or used battery packs/bat-
teries, must be collected separately and disposed of in an en-
vironmentally correct manner.
Batteries no longer suitable for use can be directly returned
at:
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1 609 92A 3YE | (29.8.17)