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Limited North American Warranty
Apex Digital Inc.
LD1919
Apex Digital, Inc. expresses the following limited warranty. This warranty extends to new APEX LD1919 purchased from an
authorized Apex U.S. reseller/retailer and used within the U.S. by the original purchaser
or consumer received the new product as a
gift and no other purchaser or transferee. You must retain the original bill of sale for proof of purchase.
Limited One (1) Year Warranty
Apex Digital warrants the parts in this product against defects in material or workmanship for a period of one (1) year from the date of
original purchase. During this period, Apex Digital will replace a defective part with a new or refurbished part without charge to you.
It is the responsibility of the consumer to retain original packaging or provide like packaging in order to facilitate the warranty process.
Apex Digital, Inc. will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the warranty item, should
it be determined that the packaging was insufficient, Apex Digital Inc., at its discretion, may void the warranty. The consumer is
responsible for the transportation (cost) and insurance charges (if applicable) for the set to the Service Center or Apex Digital. The
consumer will be responsible for all tariffs, duty and taxes imposed to ship or receive warranty or warranty replacement units to and
from the U.S. You must receive a return authorization number before sending a unit in for service.
Limited Ninety (90) Days Labor Warranty
Apex Digital warrants it will be responsible for labor charges for repair or replacement of parts on this product for a period of ninety
days from the date of original retail purchase. During this period, Apex Digital will repair or replace a defective part at its sole option,
with a new or refurbished part or product without charge to you, except for the shipping charges incurred by the consumer, if any, to
the Service Center.
Your Responsibility
The above warranties are subject to the following conditions: You must retain the original bill of sales to provide proof of purchase.
There are no exceptions. You must call the provided phone number for an assessment of the problem. No service or shipment of
product will be accepted unless an RMA# is provided, attached or printed to shipping carton along with bill of sale. You are
responsible for all tariffs and taxes imposed to ship or receive warranty or warranty replacement units to and from the U.S. These
warranties are effective only if product is purchased through an Authorized retail reseller and the unit is operated in North America.
Labor service charges for set installation, setup, adjustment of consumer controls and installation or repair of any type of antenna or
cable systems are not covered by this warranty. Reception problems caused by inadequate antenna or cable systems are your
responsibility. Warranties extend only to defects in materials or workmanship as limited above and do not extend to any other products
or parts that have been lost, discarded or damaged by misuse, accident, neglect, acts of God, such as lightning or voltage surges in
the home, improper installation, improper maintenance or use in violation of instructions provided or product which has been modified,
have had the serial number removed, altered, or rendered illegible. Warranties do not cover cosmetic damage or lost accessories.
How to Obtain Warranty Service
If after following the operating instructions, the Troubleshooting Guide and the FAQ pages on televisions, found at our website,
www.apexdigitalinc.com. 1. Should it be necessary to contact Customer Service Center directly, call (800) 880-1227 Monday through
Friday, 8am to 6pm (Pacific Time). You will be instructed on how your claim will be processed. 2. Have your pertinent information
available including proof of purchase and an understanding of the complaint.
Limitations
Your LCD panel is an innovative device that is manufactured to precise tolerances with active performing pixels of at least 99.99%. As
such, it is NOT a malfunction to view multiple non-performing pixels on your screen. All warranties implied by state law are expressly
limited to the duration of the limited warranties set forth above with the exception of warranties implied by state law as herby limited,
the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements etc., with respect to repair or
replacement of any parts. Apex Digital shall not be liable for consequential or incidental damage.
The warranty gives you specific rights and you may also have these rights that may vary from state to state. Some states do not allow
limitation on how long a warranty lasts, or the exclusions or limitation of incidental or consequential damages, so the above may not
apply to you.
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