Customer Support; Factory Reset - Blaupunkt DuoCam VIO-BX20 Guia De Inicio Rapido

6. Help
6.1 FAQ
If you experience any issue or have questions go to the FAQ in the app at:
"Me" menu -> Settings --> FAQ
6.2 Cam4Home Plus Manual
If you want to learn more details of the Cam4Home Plus APP, download the Main APP
manual, with the following steps:
Visit: https://www.blaupunkt.com/service
1. On the 1st dropdown menu select your language
2. On the 2nd dropdown menu select "VIO-Series"
3. On the 3rd dropdown menu select "Manual"
4. Click "Submit"
5. Locate and click on "VIO-- Cam4Home Plus - Manual"
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6.3 How to Videos
For "How-to-Videos" on the installation and registra-
tion please visit our youtube channel by scanning
the QR code. And then select your language from the
playlist.

6.4 Customer Support

For additional help, contact our technical support. To find
your country customer support service, visit:
http://security.blaupunkt-service.com
Returns: If you wish to return your camera, we strongly advise that you first delete
any camera paired to your account before sending the camera back.

6.5 Factory Reset

Plug in the camera and wait 1 minute until it boots up.
Step 1:
Open the bottom compartment and press the reset button (refer to
Step 2:
chapter 2) for 15 seconds until the green Indicator light turns off and the
camera beeps once.
Wait until the green indicator light flashes slowly.
Step 3:
Now the camera is reverted to default settings.
Step 4:
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