TROUBLESHOOTING
PROBLEM
Low or high water
circulation.
Water flow is
uneven or
nonexistent and
makes noises.
Pump starts to
make noise.
Water starts to
foam.
Water flow is
uneven.
POSSIBLE CAUSE
Regulator dial is in wrong position.
Impeller assembly malfunctioning.
1. Not enough water.
2. Pump too close to
edge of base.
1. Not enough water.
2. Water quality.
1. Uneven water surface.
2. Base not level.
CORRECTIVE ACTION
Check and adjust the regulator dial
or slide on the front of the pump.
Adjust the dial/slide towards (+) to
increase water flow or towards (-)
to decrease water flow.
Check the impeller assembly for
wear. Remove the front cover,
regulator and impeller plate.
Clean the impeller assembly and
inspect for wear. If the rotor spins
freely from the magnetic body, the
impeller assembly is worn and
needs to be replaced. Contact
customer service for replacement
parts.
1. Check the water level to ensure
the pump is completely
submerged.
2. Move the pump away from the
sides of the basin or place a piece
of foam or sponge underneath the
pump to isolate any vibration.
1. Check the water level to ensure
the pump is completely
submerged.
2. Add a few drops of anti-foaming
water treatment (not included).
1. Gently sweep across the water
surface to achieve even water
flow across the face of the
fountain.
2. Ensure base is level. If not,
shim the base from the bottom
until the top spillway is level or
has achieved even water flow all
around.
Lowes.com/gardentreasures
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