How To Order Parts - Philips HR1871 Manual Del Usuario

EnglisH
12
Replacement

How to order parts

If you need to replace a part or want to purchase an additional part, go to your Philips dealer or
visit www.philips.com/support. If you have problems obtaining the parts, please contact the Philips
Consumer Care Centre in your country.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
The appliance does
not work.
The appliance stops
during use.
The appliance slows
down during use.
The appliance makes a
lot of noise, gives off
an unpleasant smell, is
too hot to touch, gives
off smoke etc.
The filter is blocked.
The filter touches the
feeding tube or
vibrates strongly
during processing.
Solution
The appliance is equipped with a safety system. If the parts have not
been assembled correctly, the appliance does not work. Switch off the
appliance and check whether the parts have been assembled in the right
way.
The juicer is overheated. Switch off and unplug the appliance. Remove
the pulp from the integrated pulp container. Wait until the appliance has
cooled down. Then press the overload protection button on the bottom
of the motor unit.
The integrated pulp container has reached its maximum capacity. Switch
off the appliance and remove the pulp from the integrated pulp
container.
It is common for a new appliance to produce an unpleasant smell or
emit a little smoke when it is first used. The phenomenon stops after you
have used the appliance a few times.
The appliance is blocked. Check if any fruit or vegetable is stuck in the
filter. If so, switch off the appliance, remove the stuck part and start
juicing again.
The appliance may produce an unpleasant smell or emit some smoke if
it has been used to process excessive loads. In that case, switch off the
appliance and let it cool down for 60 minutes. If the problem persists,
contact the Philips Consumer Care Centre in your country.
Switch off the appliance, clean the feeding tube and the filter and
process a smaller quantity.
Switch off and unplug the appliance. Check if the filter is placed properly
in the juice collector. The ribs in the bottom of the filter have to fit
properly onto the driving shaft.
Check if the filter is damaged. Cracks, crazes, a loose grating disc or any
other irregularity may cause malfunction. If you detect any cracks or
damage in the filter, do not continue to use the appliance and contact
the Philips Consumer Care Centre in your country for replacement of
the filter.